Ordering & Subscriptions
How does ordering work?
Select your meals for next week via our website (Shopify-based). We offer weekly menus and options—from single orders to subscriptions. You'll receive an order confirmation email, then your meals will arrive fresh on delivery day.
Do I need a subscription?
Nope! You can place a one-time order or subscribe for auto-delivery each week. Subscriptions come with perks like early access to menus, discounts, and easier ordering.
Can I customize my meals?
If you have dietary preferences or allergies, use the “special instructions” field when ordering. We accommodate vegan, dairy-free, nut-free, low-carb, and more. While ingredient swaps can’t be guaranteed at scale, we do our best to meet special needs.
What payment methods do you accept?
We accept all major credit/debit cards through Shopify. Subscriptions are billed automatically on your delivery day. Gift cards and gift orders coming soon!
Delivery & Service Areas
What areas do you deliver to?
We deliver to Vancouver, WA, and Portland-metro locations including Beaverton, Gresham, Lake Oswego, and Hillsboro (within ~30 miles of Portland). If you’re just outside this zone, contact us—we may still deliver!
How long do fresh meals last?
Meals stay fresh in the fridge for up to 5 days. For longer storage, you can freeze them—they’ll keep well for up to 2 months.
Meals & Ingredients
Are your meals fully prepared or kits?
All our meals come fully prepared—no cooking required. Just heat and enjoy. No chopping or measuring—just chef-crafted convenience!
Are your meals gluten-free and allergen-conscious?
All meals are made gluten-free and with care, but please note that we operate in a shared commercial kitchen. While we take every precaution to avoid cross-contamination, we cannot guarantee an entirely allergen-free environment. If you have a severe allergy or medical condition, please reach out before ordering.
Packaging & Sustainability
What kind of packaging do you use?
We use BPA-free plastic containers that are microwave-safe and recyclable. While not oven-safe, they’re designed for convenience, easy storage, and quick reheating. We’re exploring more sustainable options as we grow.
Can I return the containers?
At this time, we do not accept container returns. All meals are packed in recyclable, BPA-free plastic containers designed for convenience and safety. Please reuse or recycle them as you’re able.
Support & Policies
What if something is wrong with my order?
Reach out within 24 hours via email or phone and we’ll make it right—whether that’s a refund, replacement, or credit toward your next order.
Can I return the containers?
At this time, we do not accept container returns. All meals are packed in recyclable, BPA-free plastic containers designed for convenience and safety. Please reuse or recycle them as you’re able.